If there’s someone on the planet who hasn’t had trouble with their Internet connection at one time or the other I don’t know who it is. So, if you’re having trouble with your network connection, here are some simple tricks to find out what’s what with your Internet and maybe even fix it.
First things first, if your Internet connection is as dead as a doornail, check your network cabling. It may seem dumb, but I can’t begin to count the number of times what appeared to be a major network problem just turned out to be an unplugged network connection.
If your Wi-Fi connection isn’t working, check to make sure that your PC is actually trying to connect to the right AP. If your device is actually trying to hook up to your neighbour’s AP you’re not going to get anywhere. Also remember that if you change your AP’s user authentication password, you’ll need to change it on all your devices as well. I’ve seen people often end up getting ticked off for hours before they recall that they hadn’t used a particular laptop in a couple of weeks and that in the meantime they’d changed their password.
Reboot the router and then, if applicable, the cable or DSL modem. Sorry to sound like stereotypical tech support, but sometimes restarting the networking hardware in your home fixes the problem.
Let’s say though that your Internet is up and running, but it’s being a little flaky. Here’s what you do. First, let’s see if you’re actually getting the bandwidth you’re paying for. The best site to check on your current real speed is Speedtest. This site is run by Ookla, a network performance company. If you want to know what’s really going on with your LAN, wide-area network (WAN), or virtual private network (VPN) I highly recommend their programs.
Even if you have a low ping and your bandwidth looks good your connection may still not be that good. That’s because ping and bandwidth only tell part of the story. You may be losing packets or suffering from jitter. To check for these problems, use Pingtest.net.